If the item has yet to ship or be processed, please contact us ASAP as we're unable to cancel an order after it's entered the postal network.
If you have received the item and it meets our returns policy, then use our returns centre to submit your request.
- Submit a request within our Returns Centre
- Once your request is approved you will be sent return instructions
- Send the item(s) back using a tracked postal service
- Once we have received the item(s) we will quality check
- Refund processed and/or disputes discussed